
the HeART of the CLOSE: What Sales Coaching is Not
Let me start by talking about what coaching isn’t. Coaching is not telling. It is not teaching, not training, and not even mentoring. When you tell something to someone, you

Let me start by talking about what coaching isn’t. Coaching is not telling. It is not teaching, not training, and not even mentoring. When you tell something to someone, you
In the mid-1930s India, a spritely old man wrapped up in loincloth spoke of freedom, compassion, and peace. Mahatma Gandhi carried a big stick, marched across the nation to pick
Among the many theories and recommended global best practices in leadership, none stands out more than the universal consensus builder and conversation starter that goes: “self-knowledge and self-management is foremost
Long before the Secret was let out, way before people began to trust that they can attract anything they want, I was told that my destiny was mapped out on

When coaching, I lean in heavily on the values in words like appreciation, congruence and positive intention. Let me explain: Our minds, the minds of others and the world we
Today, there are huge developmental benefits that stories and storytelling deliver beyond unleashing creativity, using metaphors, and the philosophy that backs them. Yes, stories in storytelling are not just about

What exactly is the science behind a story? Why do stories stir up so much of our emotions and our humanity? Why do they have such a lasting effect on

The reality today is very few people in the world want to see or hear the bold truth. In fact, the bolder and starker the truth gets, the lesser attention
At the heart of it all, organizational storytelling must be about putting across a certain truth—a truth that teaches, inspires, sustains and strengthens the moral fiber of the organization’s spine,

I must confess that it’s been months since anyone has placed me in the interviewees’ hot seat. Also, during talks, training or other presentations I shy away from talking about
MANY A TIMES in my workshops on public speaking, sales, negotiations and other soft skills, I have stressed the importance of acutely aligning our internal
What is it? Let’s say you were born with the gift of knowing how to drive but had never driven on the streets. Then the
A few months ago by a bunch of professionals and then a few days ago by a bunch of human resource practitioners, I was asked,
The other day at a business gathering someone asked me, “Raju, what, according to you, has changed in sales and selling over the decades?” Slightly
Talk about being authentic and, often you will hear this one: “We are in such a hurry to grow up, and then we long for
TODAY, I complete and count nearly twenty-one years since I entered the world of public and then professional speaking. Within the first year of being
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