Do a Good, Clean Job the First Time Around
Growing up in India in the 70s, I used to run many errands for mom. One of them was to run to a neighborhood vegetable vendor for our daily needs […]
Nothing Beats Learning to Learn

A few years ago, I had the honor of interviewing the Director of Application Services of Hewlett Packard, Philippines, one Mr. Noel Mendoza and though the subject of our discussions […]
Respect, Renunciation and Resilience in Sales

It’s sad enough that the world is broken up into so many geographical parts. We have drawn lines of differentiation from the North to the South Pole, from the East […]
What Your Customer Wants You to Know

In his book, What the Customer Wants You to Know, Professor Ram Charan shares the story of Unifi Inc., a textile maker in Greensboro, North Carolina. This is a company […]
The One, Most Important Thing in Public Speaking
It did not take me long to think about when I was asked the question, “What is that one, most thing about succeeding at public speaking?” Well, some people call […]
Our Words Influence Our Worlds

There are many titles and versions of this fable and the author also is unknown. Inspired by the paradigms of Appreciative Inquiry, a research and a process facilitation method, let’s […]
Eleven Audience Energizers for Public Speaking

Thousands of executives across the world strive to get a large audience moving, talking, laughing and learning is like King Sisyphus wanting to roll up a rock onto a hill. […]
The HeART of Public Speaking

MANY A TIMES in my workshops on public speaking, sales, negotiations and other soft skills, I have stressed the importance of acutely aligning our internal resources like our mood, our […]
Authenticity and Influence in Sales

The other day at a business gathering someone asked me, “Raju, what, according to you, has changed in sales and selling over the decades?” Slightly offended by the inclusion of […]
The Link Between Laughter and Tears

“Humor and pain, like comedy and tragedy, have subtle similarities. At the basic level, they are essentially the same. A person who has suffered great pain and tragedy in life […]