Nothing Beats Learning to Learn

A few years ago, I had the honor of interviewing the Director of Application Services of Hewlett Packard, Philippines, one Mr. Noel Mendoza and though the subject of our discussions […]

What Your Customer Wants You to Know

In his book, What the Customer Wants You to Know, Professor Ram Charan shares the story of Unifi Inc., a textile maker in Greensboro, North Carolina.  This is a company […]

Our Words Influence Our Worlds

There are many titles and versions of this fable and the author also is unknown. Inspired by the paradigms of Appreciative Inquiry, a research and a process facilitation method, let’s […]

The HeART of Public Speaking

MANY A TIMES in my workshops on public speaking, sales, negotiations and other soft skills, I have stressed the importance of acutely aligning our internal resources like our mood, our […]

Authenticity and Influence in Sales

The other day at a business gathering someone asked me, “Raju, what, according to you, has changed in sales and selling over the decades?” Slightly offended by the inclusion of […]

The Link Between Laughter and Tears

“Humor and pain, like comedy and tragedy, have subtle similarities. At the basic level, they are essentially the same. A person who has suffered great pain and tragedy in life […]