Warm, Cold Calling

A week before last Christmas I was in the middle of a training session in Mumbai, India when my silent phone lit up with an incoming call. During the break […]

Intention and Action in Sales

I am a big believer in the power of intention. Of course, believing in the power of intention does not, for me, cross out my faith in the power of […]

Five Questions on Sales Coaching

It has been an interesting day one at the 5th HeART2HeART Sales Management & Coaching workshop at the Ascott in Makati, Philippines. Though I have talked many times about the […]

Sales Coaching, a Calling

The real value underlying coaching others, especially your sales teams, is the fact that while you are helping, guiding and nurturing others into being their own best and unleashing personal […]